The Board has an Enquiry and Information Officer who is available to speak to callers between 10am and 3pm Monday to Friday. You are encouraged to telephone the Board should you require information about the Board or its processes or if you wish to discuss a complaint.

Need an interpreter?

The Board can arrange to speak with any person using an interpreter via the telephone interpreter service or in person through the Interpreter & Translation Services.

If you have difficulties in obtaining information by telephone or you need assistance in completing a complaint form, an appointment can be made for you to see the Enquiry and Information Officer at the Legal Practitioners Conduct Board premises.

It may be worthwhile for you to speak with the Enquiry and Information Officer. You may prefer to get information from the Enquiry and Information Officer and speak direct with your lawyer or a managing partner or other solicitor at the legal firm. If your complaints relates to "service" issues or costs, you may prefer to contact the firm prior to making a complaint to discuss your concerns.

The Enquiry and Information Officer, or any of the Board's staff, can discuss the Board's processes with you.